Salon Rouge, Skippack PA (610) 584-6015 HOME : Salon & Spa Etiquette : Contact Us
 
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SALON & SPA ETIQUETTE
 
RESERVATIONS
Reservations are highly recommended for all services. Our Guest Reservation Specialists are very knowledgeable about each of our services. They will assist you with selecting the perfect service for you.

ARRIVAL
We ask that you check in 15 minutes prior to the start of your spa appointments. This will allow you time to change and fill out any necessary forms for our facial & massage services.
 
LATE ARRIVALS
Depending on circumstances, we may be forced to shorten or reschedule your appointment. If your treatment is shortened, it will end on time so that the next guest will not be delayed.

CANCELLATIONS
We understand that special circumstances are unavoidable and a cancellation may be necessary. If you find yourself unable to keep an appointment, we request a 24hour notice. Guests who do not honor their appointments or cancel in less than 24 hours may be charged a cancellation fee.

CHILDREN
For the comfort of all our guests and the enjoyment of your experience, children are not permitted in our spa unless they are receiving services. We kindly ask that children in the salon are supervised in our reception area while you are being serviced.

CELL PHONES/PAGERS
In order to maintain our peaceful atmosphere, we request that you turn off your cell phone and/or pager when visiting our salon and spa.

HEALTH CONCERNS
Please notify our scheduling staff when reserving your appointment if you have high blood pressure, allergies or other physical ailments or if you are pregnant or have any disabilities. If you are having waxing, please let us know if you are taking any antibiotics, Accutane or are using any retinoids.
WHAT TO WEAR
If you are having a hair color service, gowns are provided. We highly recommend that you change into the gown as Salon Rouge can not assume responsibility for clothing that has been damaged due to hair color. Opentoed sandals and loose pants are recommended if you are having a pedicure service. Spa robes are provided for you to wear during your visit. Facial gowns are provided for those having skin care services.

ALCOHOL
We do not allow alcohol to be served in our spa. Most of our massage treatments affect circulation and detoxification. They may intensify the harmful effects of alcohol in your system.

JEWELRY/VALUABLES
Please leave all valuables ie., jewelry and watches at home. Salon Rouge is not liable for lost or stolen belongings.

PAYMENT
Payment is made at the end of your visit at the reservation desk. We accept VISA, MasterCard, Discover or Cash as a form of payment. Personal checks must contain an instate address with a valid Pennsylvania ID. A $25 fee will be charged for any returned checks. If a Salon Rouge Gift Certificate is your form of payment, we request that you bring it with you and present it to our reservations specialist upon checkout.

GRATUITY
Gratuity is not included in the price of the services.
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